Effective date: 26 January 2026
This privacy policy applies to www.lisburnblinds.co.uk and is operated by Lisburn Blinds (“we”, “us”, “our”).
This policy explains how we collect, use, disclose and protect your personal information when you use our website, contact us, or use our services.
1. What We Do
Lisburn Blinds supply, measure and install blinds and home shading solutions. We provide in-home consultations, fitting services, repairs and after-sales support.
2. Information We Collect
We may collect and process the following personal data:
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Name
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Address and postcode
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Telephone number
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Email address
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Details about your enquiry or property
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Any information you submit through forms, email, or telephone
We collect this information when you:
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Submit an enquiry
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Request a quotation
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Book an appointment
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Contact us by phone or email
Legal basis
We process personal data under legitimate interest and contractual necessity in accordance with Article 6 of UK GDPR. It is reasonable to expect that we will contact you after you submit your details.
We do not collect special category (sensitive) personal data.
We do not knowingly collect or process data from anyone under 18 years of age.
You are not required to provide personal data, but without it we may be unable to respond to your enquiry or provide our services.
3. How We Use Your Information
We use personal data to:
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Respond to enquiries
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Arrange home visits, measurements and installations
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Provide quotations, services and after-care
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Administer and improve our business
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Maintain internal records
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Contact you about offers or promotions you may find relevant (you can opt out at any time)
We do not sell your personal data.
4. How Long We Keep Your Information
We retain personal data for up to 10 years from the date of last contact. This allows us to:
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Support product guarantees and warranties
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Provide after-sales service
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Meet legal, tax and accounting obligations
When data is no longer required, it is securely deleted.
5. Your Data Protection Rights
Under UK GDPR, you have the right to:
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Be informed
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Access your personal data
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Request correction
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Request erasure
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Restrict processing
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Request data portability
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Object to processing
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Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
6. Call Recording
Telephone calls may be recorded for training, monitoring and quality purposes.
7. IP Addresses
We may collect IP addresses to help administer our website, analyse usage, and improve performance.
8. Cookies
Cookies are small files stored on your device that help websites function properly and improve user experience.
We use cookies to:
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Ensure the website works correctly
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Analyse website traffic
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Improve content and performance
You can control or disable cookies through your browser settings. Some features of the site may not work properly if cookies are disabled.
9. Third-Party Cookies and Advertising
We may use trusted third-party services such as:
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Google Analytics
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Google Ads (remarketing)
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Google AdSense
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Facebook / Meta Pixel
These services use cookies or similar technologies to track website usage and display relevant advertisements.
You can manage advertising preferences through Google Ad Settings and Facebook Ad Preferences.
10. Clear GIFs / Tracking Pixels
We may use pixel tags or web beacons in emails and on our website to analyse engagement and usage patterns.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
12. Security
We take reasonable technical and organisational steps to protect your personal data. However, no internet transmission can be guaranteed to be completely secure.
13. Changes to This Policy
We may update this policy from time to time. Any changes will be published on this page.
14. Contact Us
Lisburn Blinds
Unit 1 Knockmore Industrial Estate
Lisburn
County Antrim
BT28 2EJ
📧 info@lisburnblinds.co.uk
📞 07344 561114
🌐 www.lisburnblinds.co.uk